Legal Information
Terms of Use
Please read these terms carefully before using the Pinnacle Health Clinic website. By accessing or using our website, you agree to be bound by these terms and conditions.
Last updated: October 3, 2026
Medical Disclaimer
The content on this website is for general informational purposes only and does not constitute medical advice. Always consult a qualified healthcare provider for medical concerns. In an emergency, call 911 immediately.
1. Acceptance of Terms
By accessing or using the Pinnacle Health Clinic website at pinnaclehealthclinic.ca (the "Website"), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this Website. These Terms of Use apply to all visitors, users, and others who access or use the Website.
2. Website Purpose
This Website is provided for general informational purposes only. It is intended to help current and prospective patients learn about Pinnacle Health Clinic, our services, our team, and how to contact us or book appointments. The Website is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
3. Medical Disclaimer
The content on this Website, including text, graphics, images, and other material, is provided for general informational purposes only and does not constitute medical advice. Nothing on this Website should be construed as the practice of medicine or the provision of medical care. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website. If you think you may have a medical emergency, call 911 or go to your nearest emergency room immediately. Pinnacle Health Clinic does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on this Website.
4. Online Booking & Forms
Our Website provides access to online appointment booking through Ocean EMR (operated by Cognisant MD Inc.) and contact/appointment request forms. Use of the online booking system is subject to Ocean's own terms of service and privacy policy. Information submitted through our Website forms is transmitted securely to our clinic and handled in accordance with our Privacy Policy. Submitting a request through our Website does not guarantee an appointment or constitute a patient-provider relationship until confirmed by the Clinic.
5. Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Pinnacle Health Clinic or its content suppliers and is protected by applicable Canadian copyright and intellectual property laws. You may view, download, and print content from this Website for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from this Website without our prior written consent.
6. Limitation of Liability
To the fullest extent permitted by applicable law, Pinnacle Health Clinic, its physicians, staff, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, this Website or its content. This includes, without limitation, damages for loss of profits, goodwill, data, or other intangible losses, even if we have been advised of the possibility of such damages. Your use of this Website is at your sole risk. The Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
7. External Links
This Website may contain links to third-party websites, including our online booking platform (Ocean EMR) and external health resources. These links are provided for your convenience only. Pinnacle Health Clinic has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. The inclusion of any link does not imply endorsement by Pinnacle Health Clinic of the linked site.
8. Privacy
Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Our Privacy Policy describes how we collect, use, and protect your personal information in compliance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (PIPA). Please review our Privacy Policy carefully.
9. Accuracy of Information
We endeavour to ensure that the information on this Website is accurate and up to date. However, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the Website. Clinic hours, services, and staff information are subject to change. Please contact us directly to confirm current information.
10. Changes to These Terms
Pinnacle Health Clinic reserves the right to modify these Terms of Use at any time without prior notice. Changes will be effective immediately upon posting to the Website. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms of Use. We encourage you to review these Terms periodically.
11. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of British Columbia.
12. Contact Us
If you have any questions about these Terms of Use, please contact us at: Pinnacle Health Clinic, #121 – 1959 152nd Street, Surrey, BC V4A 9E3. Phone: (236) 476-6136. Email: info@pinnaclehealthclinic.ca.
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